Welcome to PieCalls. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our platform. If you do not agree to these terms, you should not access or use our website or services.
Acceptance of Terms
By using PieCalls’ website, services, or applications, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, and any additional terms or policies that may apply. We may update these terms from time to time, and all updates will be posted on this page. Your continued use of our services after any changes to the Terms of Service constitutes your acceptance of those changes.
Services Provided
PieCalls provides an e-commerce logistics platform that includes the following services:
– E-commerce order confirmation service
– Auto courier booking
– Integration with Shopify, WordPress, and WooCommerce
– API integration with all couriers in Pakistan
– Real-time agent calling and support
– Real-time analytics and reporting
– Order tracking and delivery optimization
These services are intended to help businesses manage their e-commerce logistics and improve the delivery process.
User Responsibilities
As a user of our services, you agree to:
– Provide accurate, current, and complete information when using our services or creating an account.
– Use the services for lawful purposes and in compliance with applicable laws and regulations.
– Not engage in any activity that may interfere with or disrupt the functioning of our platform or servers.
– Not use our services for fraudulent or malicious purposes.
– Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account.
Account Registration and Security
To access certain features of our platform, you may be required to create an account. You agree to:
– Provide accurate and complete information during registration.
– Keep your account information secure and notify us immediately of any unauthorized access.
– Be responsible for all activities that occur under your account.
We reserve the right to suspend or terminate your account if we suspect any unauthorized or fraudulent activity.
Payment and Fees
By using PieCalls’ services, you agree to pay any applicable fees associated with the services you select. Payment terms, pricing, and billing schedules will be provided at the time of purchase or subscription. We may update our pricing or billing policies from time to time, and all updates will be communicated to you.
Failure to pay for services on time may result in the suspension or termination of your access to our platform.
Use of Third-Party Services
PieCalls may use third-party services, including payment processors, couriers, and other service providers, to facilitate certain aspects of our services. By using our platform, you agree to comply with the terms and conditions of these third-party providers, and we are not responsible for any issues arising from their services.
Intellectual Property
All content, software, features, and services provided on the PieCalls platform are the intellectual property of PieCalls and are protected by copyright, trademark, and other intellectual property laws. You may not use, modify, or distribute any of our content without our express permission.
Privacy and Data Protection
Your use of PieCalls’ services is governed by our **Privacy Policy**, which details how we collect, use, and protect your personal information. By using our platform, you consent to the collection and use of your data as described in the Privacy Policy.
Termination
We may suspend or terminate your access to PieCalls’ services at any time if you violate these Terms of Service or engage in activities that are harmful to the platform, our users, or our partners. You may also terminate your account by contacting us directly. Upon termination, any outstanding payments owed by you will still be due.
Disclaimers and Limitation of Liability
PieCalls makes no warranties or representations regarding the accuracy, reliability, or availability of our services. We do not guarantee that our platform will be free of errors, interruptions, or delays.
In no event will PieCalls be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold PieCalls, its employees, agents, and partners harmless from any claims, damages, liabilities, and expenses arising from your use of our services, violation of these Terms of Service, or infringement of any third-party rights.
Governing Law
These Terms of Service will be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Pakistan.
Changes to Terms of Service
We reserve the right to update these Terms of Service at any time. Any changes will be posted on this page, and the updated terms will be effective immediately upon posting. We encourage you to review these terms periodically to stay informed of any updates.