Welcome to PieCalls. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our platform. If you do not agree to these terms, you should not access or use our website or services.

By using the PieCalls platform, website, or services, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy, Refund Policy, Data Security Policy, and any other policies or agreements that may apply. If you do not agree with any part of these terms, you must stop using our services immediately.

PieCalls offers a range of services primarily focused on e-commerce logistics, including:
– E-commerce order confirmation service
– Auto courier booking
– Integration with Shopify, WordPress, and WooCommerce
– API integration with all couriers in Pakistan
– Real-time agent calling and support
– Real-time analytics and reporting
– Order tracking and delivery optimization

These services are designed to help businesses streamline their e-commerce operations and enhance their delivery processes.

In order to use certain services, you may be required to create an account. When registering, you agree to:
– Provide accurate, current, and complete information.
– Keep your account credentials secure and confidential.
– Notify us immediately if you suspect any unauthorized access or activity on your account.
– Be fully responsible for all activities under your account.

We reserve the right to suspend or terminate your account if we suspect any unauthorized use or violation of these Terms and Conditions.

As a user of PieCalls’ services, you agree to:
– Use our platform for lawful purposes only and in compliance with all applicable laws and regulations.
– Not engage in any activity that may disrupt, damage, or interfere with the functioning of our website, systems, or services.
– Not attempt to access or modify the data, code, or infrastructure of PieCalls or any associated services without authorization.
– Provide accurate and truthful information when using our services.
– Be responsible for ensuring that any data or content you upload to the platform does not violate the rights of others, including intellectual property rights.

You agree to pay for any services you purchase according to the terms provided at the time of purchase. All fees are payable in advance unless otherwise specified. Prices may be subject to change, and we will notify you in advance of any changes to pricing.

Failure to pay for services when due may result in suspension or termination of access to the platform.

The content, software, services, trademarks, and other materials provided on the PieCalls platform are protected by intellectual property laws and are the property of PieCalls or its licensors. You may not copy, modify, distribute, or create derivative works based on our content without prior written consent.

Your use of our platform is governed by our Privacy Policy and Data Security Policy, which explain how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as described in these policies.

PieCalls shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, even if we have been advised of the possibility of such damages. Our liability for any claim arising from or related to the use of our services will be limited to the amount paid for the service in question.

We are not responsible for any issues or delays caused by third-party services, such as courier companies or payment processors, that we rely on to deliver our services.

We may suspend or terminate your access to PieCalls’ services at any time for any reason, including but not limited to violation of these Terms and Conditions, fraudulent activity, or failure to pay for services. Upon termination, you will no longer be able to access your account or use our services.

If you wish to terminate your account, you may do so by contacting our customer support team.

You agree to indemnify and hold harmless PieCalls, its employees, directors, agents, and partners from any claims, liabilities, damages, losses, or expenses arising from your use of our services, violation of these Terms and Conditions, or infringement of any third-party rights.

These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in Pakistan.

PieCalls reserves the right to modify or amend these Terms and Conditions at any time. All changes will be posted on this page, and the updated terms will take effect immediately upon posting. We encourage you to review these terms regularly to stay informed of any updates.